Privacy Policy

Dx win's Privacy Policy — Your data is safe with us

This Privacy Policy clearly explains how the information you provide while using the dx win platform is collected, used, and kept secure.

Last Updated: January 2026
SSL Secured Data Encryption Never Sold to Third Parties 18+ Verified January 2026 Update

Introduction

Your privacy is our top priority at dx win. This Privacy Policy fully explains how we handle the information you provide when using the dxwin.onl website or mobile app.

By using the dx win platform, you agree to the terms of this Privacy Policy. We recommend reading it carefully before creating an account.

dx win never sells your personal data to third parties. Our privacy policy is committed to protecting the interests of our users.

1What Data We Collect

Dx win may collect your information in several ways. The data collected falls into two main categories:

Information You Provide Directly:

  • Full name, date of birth, and nationality
  • Email Address & Mobile Number
  • Residential address and postcode
  • A copy of your national ID or passport for identity verification
  • Payment method details (bKash/Nagad/Rocket number or bank account)

Automatically Collected Information:

  • IP Address & Device Type
  • Browser type and operating system
  • Traffic sources and pages visited on the site
  • Game History & Transaction Records
  • Cookies & Session Data

dx win collects only the data that is necessary. No unnecessary personal information is ever requested.

2How Your Data Is Used

Dx win uses the information it collects for the following purposes:

  • To create and manage your account and to complete identity verification (KYC)
  • To process financial transactions such as deposits and withdrawals
  • To send bonuses, promotions, and personalized offers
  • To prevent fraud, money laundering, and illegal activities
  • To improve platform security and performance
  • To provide customer support and resolve your complaints
  • To meet legal and regulatory obligations
Data Types Purpose of Use Legal Basis
Identity Information KYC Verification & Account Management Contractual Obligations
Payment Information Transaction Processing & Fraud Prevention Legal Obligations
Gaming History Responsible Gaming Monitoring Legitimate Interest
Technical Information Security & Platform Improvement Legitimate Interest
Contact Information Support & Promotional Communications Consent / Agreement

3Data Sharing & Disclosure Policy

Dx win never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

  • Service Provider: With payment processors, KYC verification services, and technology infrastructure providers — for service operations only.
  • Legal Authorities: With law enforcement agencies when required by a court order or government investigation.
  • Game Provider: With certified game providers for result verification and RNG auditing.
  • Anti-Fraud System: With regulatory databases for fraud detection and prevention.

All third parties with whom dx win shares data are required to adhere to the same standard of privacy policy.

5Our Data Protection Measures

Dx win uses industry-leading technology to keep your data secure. Our security measures include:

1
256-bit SSL/TLS Encryption

All data transferred between your browser and our servers is fully encrypted. Third parties have no way of accessing this data.

2
Two-Factor Authentication (2FA)

Two-Factor Authentication is available to add an extra layer of security to your account.

3
Firewall & DDoS Protection

Advanced firewall systems and DDoS protection keep the platform secure against cyberattacks.

4
Regular Security Audits

Independent third-party experts regularly audit our security systems.

5
Encrypted Database

All stored data is kept in encrypted form. Server access is strictly controlled.

In the event of a security breach, dx win will notify affected users as quickly as possible in accordance with legal requirements.

6Your Privacy Rights

Under the dx win Privacy Policy, you have the following rights:

Right to Access Your Data

You may request to know what information we hold about you at any time.

Right to Correct Your Data

You can contact us to correct any inaccurate or incomplete information.

Right to Delete Your Data

You may request deletion of your data under certain circumstances.

Right to Object to Processing

You can opt out of marketing communications or specific types of use at any time.

Right to Data Portability

You may request a copy of your data in a portable, machine-readable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily paused.

To exercise any of these rights, please contact our support team. We will respond within 30 days.

7How Long Your Data Is Retained

Dx win does not hold your data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements:

  • Financial transaction records are kept for a minimum of 5 years after account closure, as required by law.
  • KYC documents are retained for 5 to 7 years after account closure.
  • Gaming history and log files are typically retained for up to 2 years.
  • Marketing-related data is deleted within 30 days of receiving a consent withdrawal request.
  • Cookies and session data are generally deleted automatically within 30 days.

dx win reserves the right to retain relevant data for an extended period in the event of a legal dispute or investigation.

8Privacy Policy Updates

Dx win may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

  • By displaying a clear notice on the platform
  • By sending a notification to your registered email address
  • By updating the "Last Updated" date at the top of this page

Continued use of dx win after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

9Protection of Minors' Data

Dx win is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age is verified at registration, and any suspicious accounts are investigated.

If a minor's information is found in our system, a parent or guardian can notify our support team and we will promptly delete that data.

To prevent minors from accessing the platform, parents and guardians should enable parental controls on their devices.

10Privacy Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our support team:

  • Email: [email protected]
  • Support: 24/7 Live Chat (via the dx win app or website)
  • Response Time: Within a maximum of 30 business days

Our Bangla-speaking support team is available 24/7, 7 days a week, ready to answer any privacy-related questions you may have.

Your Data Is Safe

Dx win protects all your data with 256-bit SSL encryption and a strict data protection policy.

Never Sold to Third Parties
Encrypted Database
Regular Security Audits
24/7 Bangla Support
Why dx win Is Trustworthy

Protecting Your Privacy Our Commitment

Dx win is more than a gaming platform — it is a place you can trust. We never compromise on protecting your data.

End-to-End Encryption

256-bit SSL encryption is applied to every data transfer and storage — bank-grade security for your information.

KYC Verification System

Dx win verifies your identity to maintain a safe environment — this is part of keeping your account secure.

Your Data Is Never Sold

Dx win never sells your personal data to advertisers or third parties — that is our core commitment.

Independent Security Audit

Third-party cybersecurity experts regularly audit our systems to identify and address any vulnerabilities.

Your Data, Your Control

You have full control to request access to, correction of, or deletion of your data. We make it easy to respond.

Minor Protection

Dx win is strictly an 18+ platform. Active measures are in place to prevent minors from accessing the platform or having their data collected.

General Questions

Privacy Policy Related FAQs

No, dx win never sells your personal data to advertisers or third parties. Limited data may be shared solely for service operations or legal compliance, and only under strict contractual agreements.

Copies of your national ID and passport are stored in encrypted form. Only the authorized KYC verification team can access this information. Once verification is complete, documents are securely retained and deleted after the legally required period.

Even after account closure, financial transaction and KYC data is retained for 5–7 years due to legal obligations, after which it is securely deleted. Marketing data, however, can be removed upon request.

Yes, dx win may send emails about bonuses and promotions. However, you can unsubscribe from marketing emails at any time via your account settings or by clicking the "Unsubscribe" link in any email.

In the event of a security breach, dx win will notify affected users at their registered email address as quickly as possible in accordance with legal requirements, and advise them on the necessary protective steps to take.
Play Safely

Trust Us to Keep Your Data Safe, Join dx win

Enjoy Bangladesh's most trusted gaming platform with your privacy fully protected.

For users aged 18 and above only. Please gamble responsibly.

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